PromoLinks
PromoLinksBy PromoTrack.me
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138 articles across 17 topics

Help Center

Everything you need to know about PromoLinks — from getting started to advanced features.

What is PromoLinks?

PromoLinks is the smart link platform built for musicians, labels, and music professionals. Create beautiful landing pages for your releases, aggregate streaming links, track analytics, and manage your entire music presence from one dashboard.

Account Setup

After signing up, you'll go through a quick onboarding flow where you choose your role (Artist or Label), set your display name, and configure your first artist page or label profile. Your account is linked to your email via Clerk authentication.

Dashboard Overview

The dashboard is your command center. From here you can create and manage PromoLinks, customize your artist page, view analytics, and configure settings. The sidebar navigation adapts based on your role — artists see link management tools, while labels see roster and invitation management.

What Are Spotify Pre-Save Campaigns?

Pre-save campaigns are designed specifically for upcoming Spotify releases. They let fans connect their Spotify account and commit to saving your new track or album before it goes live. When release day arrives, PromoLinks automatically saves the release to every fan's Spotify library — driving first-day streams, boosting your save count, and signaling Spotify's algorithm to push your music to playlists and recommendations.

Why Use Spotify Pre-Saves?

The goal is simple: collect as many Spotify saves as possible before your release drops. Without pre-saves, release day starts at zero — fans need to remember, open Spotify, search for your track, and save it manually. Most won't. Pre-saves remove that friction entirely. The fan connects their Spotify account once with a single click, and the save happens automatically on release day. More saves on day one means more streams, better algorithmic placement, and a stronger chance of landing on Spotify editorial and algorithmic playlists. Artists using pre-saves see on average 3.2x more day-one saves compared to manual sharing, and 68% of pre-save fans stream within 48 hours.

Creating a Spotify Pre-Save Campaign

Go to Dashboard → Pre-save → Create Campaign. Enter your release title, artist name, cover artwork (upload or paste a URL), and release date. You can optionally add your Spotify album or track URL — if it's not available yet (e.g., your distributor hasn't delivered it to Spotify), you can add it later by editing the campaign. Add a description to tell fans about the upcoming Spotify release.

How the Fan Experience Works

Each campaign gets a public landing page with your cover art, a live countdown timer to release day, and a "Pre-save on Spotify" button. When a fan clicks the button, they authorize with their Spotify account (one click). That's it — they see a success message confirming their Spotify pre-save. On release day, the track automatically appears in their Spotify library.

Sharing Your Campaign

Copy your campaign's public link from the dashboard and share it everywhere — Instagram bio, Twitter, TikTok, email newsletters, ad campaigns, QR codes. Every click is a potential Spotify pre-save. The public page is mobile-optimized and works on any device. The more fans you reach, the more Spotify saves you collect on day one.

Release Day Execution

PromoLinks runs an automated job daily at 6:00 AM UTC. On your release date, it processes all pending pre-saves by securely refreshing each fan's Spotify token and saving the album or track to their Spotify library. You'll see the results in your campaign dashboard — total saves, successes, and any failures. All saves fire at once, creating a burst of activity that Spotify's algorithm notices.

Campaign Dashboard & Analytics

View all your campaigns in list or grid view. Each campaign shows its status (Active, Completed, or Canceled), release date, and total pledge count. Click into a campaign to see detailed stats: total pledges, pending, saved, and failed. The Overview dashboard also has a "Pre-Save" tab showing aggregate analytics across all your campaigns — page views, total pre-saves, unique visitors, conversion rate, and the number of active campaigns you're running.

Editing & Canceling Campaigns

Active campaigns can be edited — update the title, Spotify URL, or description at any time. You can also cancel a campaign if plans change, which prevents the release-day Spotify save from executing. Campaigns can be deleted permanently from the list view, which also removes all associated fan pledges.

Spotify URL — When to Add It

You can create a campaign without a Spotify URL and add it later. This is common when your distributor hasn't delivered the release to Spotify yet. Just make sure to add the Spotify album or track URL before the release date so the automated save can execute. Without it, the campaign will be marked as completed but no saves will be processed.

Notifications

Every new Spotify pre-save triggers a Telegram notification (if configured) with the fan's Spotify display name, email, and the running total of pledges. This lets you watch momentum build in real time as fans commit to saving your upcoming Spotify release.

What Are Events?

Events let you create stunning landing pages for your concerts, shows, listening sessions, album launches, DJ sets, and any live event. Each event gets its own URL on your subdomain (e.g. artist.promolinks.me/events/summer-concert) with a countdown timer, ticket links or RSVP form, and all your event details in one beautiful page.

Creating an Event

Go to Dashboard → Events → Create Event. Fill in the event title, date and time (with timezone), venue or virtual event details, cover image, description with rich text formatting (bold, italic, alignment, size), ticket URL, CTA button text, and ticket price. You can also choose the page background (blur, solid color, gradient, or image), theme color, and font from 16 options including Hebrew support.

Event Date, Time & Timezone

Set the event date and time using the calendar popup and time selector (hour, minute, AM/PM). Choose from 43 worldwide timezones — the timezone is displayed on the public event page next to the time (e.g. "8:00 PM (Jerusalem)"). Multi-day events are supported with an optional end date and time.

Venue & Location

Enter your venue name, address, city, and country. The address field has worldwide autocomplete powered by OpenStreetMap — start typing and get suggestions, with city and country auto-filled when you select. For virtual events, toggle "Virtual / Online Event" and paste your livestream URL.

Cover Image & Visual Design

Upload a cover image (drag-and-drop or click, max 5MB). Choose the cover shape: Square (1:1), Medium (4:3), or Wide (16:9 banner). Select a page background type: Blur (blurred cover image), Solid color, Gradient (6 dark-themed presets), or custom Image URL. Pick a theme color that affects the countdown timer, detail icons, ticket button, and social links. Choose from 16 fonts including Inter, Playfair Display, Bebas Neue, and David Libre for Hebrew.

Tickets & CTA Button

Add a ticket purchase URL (Eventbrite, Dice, or any link) and customize the CTA button text (default: "Buy Tickets Now"). Display the ticket price as text (e.g. "$25", "Free", "From ₪250"). If no ticket URL is set, the event page automatically shows an RSVP email capture form instead.

RSVP & Email Capture

For free events (no ticket URL), the public event page shows an RSVP form where fans enter their email and optional name. Each RSVP triggers a Telegram notification with the fan's details and running total. You can toggle "Show RSVP count on event page" to display how many people are attending.

Rich Text Description

The description field has a rich text toolbar with alignment (left, center, right), font size (S, M, L, XL), bold, and italic. The styling is applied on both the dashboard preview and the public event page. RTL languages (Hebrew, Arabic) are auto-detected and text aligns right-to-left automatically.

Section Ordering & Visibility

Customize the layout of your public event page by reordering and hiding sections. In the edit view, open "Section Order" to drag-and-drop 9 sections: Cover Image, Title & Artist, Countdown Timer, Event Details, Ticket/CTA Button, Description, PromoLinks, Social Links, and RSVP Form. Toggle the eye icon to hide any section. Changes are reflected in the live preview in real-time.

Import PromoLinks on Event Page

Enable "Import your PromoLinks on event page" in Display Options to show your published PromoLinks as a "Releases" section on the event page. Fans can click through to your music while they're on the event page. The section shows cover art thumbnails with links to each PromoLink.

Social Links on Event Page

Enable "Show social links on event page" to display your social profiles (Instagram, Twitter/X, TikTok, YouTube, Spotify, Facebook, SoundCloud) as icon buttons on the event page. The icons use the actual platform SVGs and link to your profiles. Social handles are pulled from your Artist Page settings.

Live Preview

The event editor (both create and edit) features a live preview panel on the right side. It shows a phone or desktop mockup that updates in real-time as you type — title, cover image, countdown timer with actual days/hours/minutes, event details, ticket button with your custom text, description with styling, PromoLinks, and social icons. Toggle between Mobile and Desktop views.

Publishing & Unpublishing

Events have a publish toggle (green = live, gray = offline). Unpublished events return a 404 on the public page. After creating an event, a modal asks "Would you like to publish?" with options to publish now (shows a "Going Live" processing animation) or save as draft. You can toggle publish/unpublish from the events list.

Event Analytics

Each event has a dedicated analytics page accessible from the chart icon in the events list. View page views, clicks, unique visitors, CTR, and RSVPs over time with an interactive chart. See top referrers, country breakdown with flag emojis, and device breakdown with progress bars. Filter by period: Today, 3d, 7d, 14d, 30d, or All.

Card View & List View

The events list supports two views: Card View (default) shows large cover images with event details, days-left badge, price, RSVP count, action icons, and publish toggle. List View shows a traditional table with sortable columns. Toggle between views with the grid/list icons in the header.

Upcoming & Past Events

Filter events by Upcoming (future dates) or Past (past dates) using the toggle in the header. The empty state adapts its message based on the filter. Archived events are hidden by default — click "Archived (N)" to view and unarchive them.

Bulk Actions

Select multiple events using checkboxes, then use bulk actions: Duplicate (creates copies with "(Copy)" suffix), Archive (moves to archived state), or Delete (permanent, with confirmation modal listing all selected events). The action bar shows the count of selected events with a loading spinner during processing.

Editing Events

Click Edit on any event to open the full editor with all fields matching the create form: basic info, date/time/timezone, location with address autocomplete, cover image, visual design (background, theme color, font), tickets, display options, and section ordering. All changes are tracked — if you try to leave with unsaved changes, a modal asks you to Save, Discard, or Cancel.

Sharing Events

Every event gets a unique URL on your subdomain (e.g. artist.promolinks.me/events/summer-concert). Copy the link from the events list or detail page. The event page includes Open Graph meta tags with your cover image for rich previews when sharing on WhatsApp, Twitter, Facebook, and other platforms.

Walkthrough for New Users

When you first visit the Events tab with no events, a dismissible 5-step walkthrough explains: 1) Create Your Event Page, 2) Add Event Details, 3) Share With Your Fans, 4) Collect RSVPs or Sell Tickets, 5) Track Performance. Each step has a sketch illustration, description, and dash-style progress indicators.

What is Playlist Spotlight?

Playlist Spotlight is a feature that lets you celebrate and share your Spotify playlist placements with your fans. When your track gets added to a playlist, you create a Spotlight page — a beautiful, shareable landing page with a Spotify deep link that takes listeners directly to your track inside the playlist, driving algorithmic engagement.

Why Use Deep Links?

A regular Spotify link sends fans to your track in isolation — after listening, Spotify plays random music by other artists. A Spotify deep link sends fans to your track within the playlist context. This means the playlist continues playing after your track, Spotify sees your track driving playlist engagement, and the algorithm rewards you with more visibility. It's the difference between a regular stream and an algorithmic signal.

Creating a Playlist Spotlight

From the Playlist Spotlight tab, click "Playlist Spotlight" to start. Paste two URLs: the Spotify playlist URL (where your track is featured) and your track URL. PromoLinks automatically fetches all the details — playlist name, cover art, follower count, track name, artist, and album art. A custom slug is generated from the playlist name so your Spotlight has a clean, shareable URL.

Customizing Your Spotlight Page

After creating a Spotlight, you're taken to the design editor. Here you can customize the theme (Minimal, Bold, Elegant, Neon), the track image display style (Spotlight, Card, Banner, Vinyl, Minimal), the background (blurred track art, gradient, or custom image), typography (title font, body font, font color, sizes), and the CTA button style (Spotify Green, Pill, Theme Color, Outlined, Minimal). You can also reorder or hide sections and upload a custom cover image.

Artist Description & Quotes

Every Spotlight page includes a personal message section where you can write a note to your fans about the placement. A "Generate Quote" button provides 40 pre-written templates that automatically insert your track name and playlist name — keep clicking until you find one that resonates. The description appears in a beautiful quote style with accent-colored quotation marks.

Custom URL & Slug

Each Spotlight gets a custom URL like yourname.promolinks.me/playlist/your-slug. The slug is auto-generated from the playlist name but you can customize it. A real-time availability checker shows a green checkmark when the slug is available. You can also edit the slug from the list page using the pencil icon next to the URL.

Track Card Styles

The track image display offers five different styles: Spotlight (large centered artwork — the default), Card (compact card with artwork on the left), Banner (full-width with artwork as a darkened background), Vinyl (round artwork like a record), and Minimal (text only, no image). Each style changes how the hero track image appears on the public page.

CTA Button Styles

The "Listen on Spotify" button comes in seven styles: Spotify Green (classic green with icon), Green no icon (green without the Spotify logo), Spotify Pill (smaller rounded pill shape), Theme Color (uses your selected theme's accent color), Theme no icon (accent color without icon), Outlined (transparent with border), and Minimal (just underlined text). All styles link to the deep link that opens your track inside the playlist.

Publishing & Sharing

When you save your Spotlight, it's automatically published and accessible at your custom URL. Share the link on Instagram, Twitter, TikTok, email, or anywhere else. The public page includes Copy Link and Share buttons for fans to easily spread the word. The page also features your artist branding, social links, and a "Powered by PromoLinks" footer with privacy and terms links.

Changing Your Track or Playlist

If you need to update the playlist or track URLs, use the "Change" button at the top of the editor. This lets you re-enter the Spotify URLs and re-fetches all the data without losing your design customizations. The deep link is automatically regenerated with the new track and playlist context.

Analytics

Every Spotlight page tracks views, clicks, unique visitors, and click-through rate (CTR). Access detailed analytics by clicking the chart icon on any Spotlight card. The analytics page shows a time series chart, geographic breakdown with country flags, device breakdown (mobile, desktop, tablet), top referrers, and period-over-period comparisons. Select different time periods (1 day, 3 days, 7 days, 14 days, 30 days, or all time).

Autoplay Deep Links

Spotlight deep links include the &play=true parameter, which tells Spotify to automatically start playing your track when the listener clicks through. This means zero friction — one tap and your music is playing inside the playlist context.

Section Ordering

The Spotlight page layout is fully customizable. From the Section Order panel in the editor, you can drag sections to reorder them (Cover Image, Headline Badge, Playlist Info, Description, Listen Button, Social Links) and toggle visibility for each section using the eye icon. The footer (Powered by PromoLinks, Privacy Policy, Terms) is always fixed at the bottom and cannot be reordered.

Mobile Preview

The editor includes a live preview with Mobile and Desktop toggle. The mobile preview shows your Spotlight page inside a phone frame mockup with a dynamic island notch and home indicator, so you can see exactly how fans will experience your page on their phone.

Telegram Notifications

Every time someone creates a new Playlist Spotlight, a Telegram notification is sent with the playlist name, track name, artist, public URL, and the creator's name and email. This lets you monitor new Spotlight activity in real time.

Creating Your Artist Page

Your artist page is your public profile on PromoLinks. It showcases your bio, avatar, social links, and all your published PromoLinks. Set it up from Dashboard → Artist Page, where you can upload artwork and write your bio.

Customizing Your Page

Customize your artist page with your avatar, banner image, biography, and social links. Add links to your Spotify, Instagram, Twitter/X, TikTok, YouTube, and other social profiles. Your page automatically displays all your published PromoLinks.

Public Page URL

Your artist page is available at promolinks.me/your-name (or your-name.promolinks.me via subdomain). You can also connect a custom domain for a fully branded experience. Share this URL as your one-stop music link in bio.

Label Accounts

Labels get a dedicated dashboard with roster management, invitation system, and label-wide settings. As a label, you can manage multiple artists under your umbrella and oversee their PromoLinks and artist pages.

Roster Management

View and manage all artists on your label from the Roster page. See each artist's page status, number of PromoLinks, and activity. Click into any artist to manage their content as if you were them.

Sending Invitations

Invite artists to join your label via email from the Invitations tab. Enter the artist's email and an optional personal message. The artist receives an email with a link to accept or decline. You can track the status of all invitations — pending, accepted, declined, or expired — and revoke pending invitations at any time.

Accepting & Declining Invitations

When an artist receives an invitation email, they click the link to view the invitation details — including the label name, logo, and any personal message. If they're not signed in, they'll be prompted to create an account (or sign in if they already have one). They can then accept to join the label's roster or decline. Accepted artists appear in the label's roster with full page management capabilities.

What Invited Artists Get

Invited artists who sign up through an invitation link get a free account automatically — no payment or onboarding wizard required. They are added to the label's roster with an artist page created under the label. Invited artists see a simple welcome page showing which label they belong to and a link to view their public artist page. Their page is managed by the label.

Going Independent

Invited artists can choose to "Go Independent" at any time from their dashboard. This starts the full onboarding process with plan selection and payment, giving them their own independent dashboard with analytics, promo link creation, and all standard features. The roster connection with the label is preserved.

Invitation Expiry & Revocation

Invitations expire automatically after 7 days. Expired invitations are marked as such and cannot be accepted. Labels can also manually revoke a pending invitation before it's accepted by clicking the trash icon. You can always copy the invite link and share it directly if the email didn't arrive.

Label Settings

Configure your label profile including label name, website, logo, cover image, description, social links, and contact information. These settings appear on your label's public page and help establish your brand across the platform.

Label Public Page

Your label gets its own public page at your-label.promolinks.me (or a custom domain). The label public page displays your logo, description, social links, and a showcase of all artists on your roster. Visitors can browse your roster and click through to each artist's page. It's your label's public-facing hub on PromoLinks.

Subdomains

Every artist and label automatically gets a subdomain: your-name.promolinks.me. This works out of the box and provides a clean, memorable URL for your public page.

Custom Domains

Connect your own domain (e.g., links.yourdomain.com) to your PromoLinks profile for a fully branded experience. Go to Settings → Domains to add and verify your custom domain.

DNS Setup

To connect a custom domain, add a CNAME record pointing to cname.vercel-dns.com. After adding the record, click "Verify" in your domain settings. DNS propagation can take up to 48 hours, but usually completes within minutes.

Dashboard Analytics

The dashboard overview shows key metrics at a glance — total clicks, unique visitors, top performing links, and recent activity. Use this to monitor your overall performance.

Per-Link Analytics

Each PromoLink has its own analytics showing clicks by platform, geographic distribution, and time-based trends. Access these from the link detail page to understand how fans interact with each release.

Click Tracking

All clicks on your PromoLinks are tracked in real-time. We record the platform clicked, timestamp, and referrer information. This helps you understand which platforms your audience prefers and optimize your promotion strategy.

Self-View Filtering

Your own views are automatically filtered out from analytics. When you are logged into your PromoLinks dashboard, any visits to your own PromoLinks from the same browser will not count as views or clicks in your stats. This means you can freely preview your links without inflating your numbers or triggering notifications like "Your first listener!" for yourself. The filtering works by recognizing your browser session — so your analytics reflect real fan engagement only.

Milestone Notifications

Get notified when your PromoLinks hit view milestones at 20, 50, 100, 500, 1K, 5K, and 10K views. Each milestone triggers a bell notification in your dashboard and an achievement email with stats — including your top platform by clicks, top country by views, total views, and total clicks. At 100 views, the email highlights that your full analytics dashboard is now available. Milestone notifications are available on all plans and can be toggled on or off from Settings → Notifications.

Exporting Analytics Reports

Export your PromoLink analytics as a PDF or CSV report. On any link's analytics page, click the "Export" button and choose your format. The PDF generates a clean, branded report with the PromoLinks logo, stat cards (views, clicks, unique visitors, CTR), platform breakdown, top countries with views and clicks, device breakdown, and top referrers — all using the Inter font. The CSV includes all analytics data in a structured, spreadsheet-friendly format. Both formats respect the currently selected time period (Today, 3d, 7d, 14d, 30d, or All).

PromoLinks for Mac

Download the PromoLinks Mac app to access your analytics and dashboard directly from your desktop — no need to open a browser. The app is available as a free DMG download from the footer of the website. Install it by opening the DMG file and dragging PromoLinks to your Applications folder. The Mac app gives you quick access to your stats, notifications, and link management.

PromoLinks Chrome Bridge

The PromoLinks Chrome Bridge extension lets you create PromoLinks directly from any streaming platform — Spotify, Apple Music, YouTube, Deezer, and more — without opening the dashboard. Install the extension, generate an API token from Settings → Integrations, and paste it into the extension to connect. When you visit a song on any supported platform, the extension detects it and lets you create a fully published PromoLink with one click. The extension resolves all available streaming platforms automatically, just like the wizard. Your PromoLink URL is instantly copied and ready to share.

What Is Smart Share?

Smart Share is an AI-powered caption generator built into PromoLinks. It creates platform-optimized social media captions for your PromoLinks, pre-save campaigns, events, and playlist spotlights — complete with relevant hashtags, genre tags, and a QR code. Instead of staring at a blank text box, you get a ready-to-post caption in seconds.

How to Use Smart Share

Look for the sparkles icon (Smart Share) next to the copy link button on any PromoLink, pre-save campaign, event, or playlist spotlight in your dashboard. Click it to open the Smart Share modal. The system will analyze your content, look up your genres via MusicBrainz, and generate tailored captions for Instagram, X (Twitter), and TikTok.

Platform Tabs

Smart Share generates a unique caption for each platform. Switch between Instagram, X, and TikTok tabs to see captions optimized for each. Instagram captions are longer with hashtag blocks. X captions stay under the 280-character limit. TikTok captions use a casual, short-form style with trending hashtags.

Editing Captions

Every generated caption is fully editable. Click into the text area to modify the caption before copying. The character count updates in real time — especially useful for X where the 280-character limit is shown. Your edits are preserved until you close the modal or regenerate.

Hashtags

Smart Share automatically adds genre-specific hashtags (based on your MusicBrainz genres) and platform discovery hashtags. Each hashtag appears as a pill below the caption. Click the X on any hashtag pill to remove it from both the pill list and the caption text. Use the "+ Add" input to add your own custom hashtags.

Regenerating Captions

Click the "Regenerate" button to get a completely new caption for the current platform. Each regeneration picks a random template from a bank of 40+ templates per entity type, with different tones — from hype and urgency to minimal and emotional. Regenerate as many times as you want until you find the perfect one.

QR Code

Every Smart Share modal includes a QR code that links directly to your content. Click "Download QR" to save it as a PNG image. Use it on flyers, posters, album artwork, or anywhere you want to drive traffic to your link. On mobile devices, a native "Share" button also appears to share the caption via your device's share sheet.

Caption Types

Smart Share adapts its captions based on the content type. PromoLink captions focus on streaming and new releases. Pre-save captions emphasize urgency and the release date. Event captions include venue, city, and ticket details (with special templates for virtual events). Playlist spotlight captions highlight the playlist name and follower count as social proof.

What Are Tracking Pixels?

Tracking pixels (Meta Pixel and Google Analytics) let you measure how fans interact with your PromoLinks and artist page using your own analytics accounts. When a visitor opens your page or clicks a streaming link, an event is automatically sent to your connected Meta or Google account — giving you full visibility into your audience behavior, ad performance, and conversion data.

Why Use Tracking Pixels?

If you run ads on Facebook, Instagram, or Google to promote your music, connecting your pixel lets you track exactly how many people visit your PromoLinks from those ads, which platforms they click, and how they engage. This data helps you build retargeting audiences (e.g., people who visited your link but didn't click), optimize your ad spend, and understand which releases or campaigns perform best.

How to Connect Meta Pixel

Go to Settings → Integrations and find the "Meta Pixel" card. Enter your Pixel ID (a numeric ID you can find in your Meta Events Manager at business.facebook.com) and click "Connect". Once connected, every visitor to your artist page and PromoLink pages will trigger a PageView event, and custom events like PromoLinkPageView and PromoLinkClick will fire automatically in your Meta Events Manager.

How to Connect Google Analytics

Go to Settings → Integrations and find the "Google Analytics" card. Enter your GA4 Measurement ID (starts with "G-", found in your Google Analytics admin under Data Streams) and click "Connect". Once connected, page views and custom events (ArtistPageView, PromoLinkPageView, PromoLinkClick) will appear in your Google Analytics reports in real-time.

How to Connect TikTok Pixel

Go to Settings → Integrations and find the "TikTok Pixel" card. Enter your TikTok Pixel ID (found in your TikTok Ads Manager under Events) and click "Connect". Once connected, visitor activity on your PromoLink pages and artist page is tracked via TikTok's pixel — helping you measure ad performance, build custom audiences, and run retargeting campaigns on TikTok.

What Events Are Tracked?

Once connected, the following events fire automatically: "ArtistPageView" when someone visits your artist page, "PromoLinkPageView" when someone opens one of your PromoLink pages, and "PromoLinkClick" when someone clicks a streaming platform button (includes the platform name like Spotify, Apple Music, etc.). All events include metadata such as the link title, artist name, and platform clicked.

Disconnecting a Pixel

To remove a connected pixel, go to Settings → Integrations and click "Disconnect" next to the integration. The tracking scripts will immediately stop loading on your public pages. Your historical data in Meta or Google Analytics is not affected — it stays in your analytics account.

Profile Settings

Update your display name, email, avatar, and other profile details from Settings → Profile. Changes here affect your dashboard identity and how your name appears in communications.

Plans & Pricing

PromoLinks offers four plans: Indie ($9/mo or $7/mo yearly) with 1 artist page, unlimited track links, and basic analytics. Pro ($19/mo or $15/mo yearly) adds pre-save campaigns, email capture, Meta & TikTok pixel, 1 custom domain, and custom branding. Manager ($39/mo or $31/mo yearly) includes 3 artist pages, artist invitations, priority support, and Spotify/YouTube analytics (coming soon). Label (custom pricing) offers unlimited artist pages, up to 10 custom domains, and all features. All paid plans include a 7-day free trial with full access to every feature.

Free Trial

Every new account starts with a 7-day free trial that gives you full access to all features. You will not be charged until the trial ends and you select a plan. During the trial, you can explore everything PromoLinks has to offer — smart links, templates, pre-save campaigns, email capture, analytics, and more.

Upgrading & Downgrading

You can upgrade or downgrade your plan at any time from Dashboard → Billing. Upgrades take effect immediately and you'll be charged the prorated difference. Downgrades take effect at the end of your current billing period so you keep access to premium features until then.

Canceling Your Subscription

To cancel your subscription, go to Dashboard → Billing and click "Cancel Plan". Your subscription will remain active until the end of the current billing period — you won't lose access immediately. You can resubscribe at any time. All your data (links, analytics, artist pages) is preserved even after cancellation.

Notifications

Configure how and when you receive notifications about your PromoLinks activity from Settings → Notifications. Available notification types include: First Listener (when someone first views your link), Milestone Views (achievement emails at 20, 50, 100, 500, 1K, 5K, and 10K views with stats), New Email Subscriber, New Pre-Save Pledge, Support Ticket Reply, Billing Changes, and Invitation Accepted. Each type can be individually toggled on or off. Milestone notifications send both a bell notification in your dashboard and an email with your top platform, top country, and link stats.

Integrations — Meta Pixel, Google Analytics & TikTok Pixel

Connect your own Meta Pixel, Google Analytics, or TikTok Pixel account to track visitor activity on your PromoLinks and artist page. Go to Settings → Integrations, enter your Pixel ID or Measurement ID, and click "Connect". Once connected, tracking scripts are automatically loaded on your public pages — no code required.

Deleting Your Account

You can permanently delete your account from Settings → Account → Delete Account. This will remove your profile, artist pages, PromoLinks, analytics data, custom domains, and all associated content. This action is irreversible and all data is permanently deleted. You must cancel your subscription before deleting your account — if you have an active paid subscription, you'll be prompted to cancel it first from Settings → Billing.

What Are Email Lists?

Email lists let you collect fan emails directly from your PromoLinks. When email capture is enabled on a PromoLink, fans can enter their email (and optionally their name) before accessing the streaming links. These subscribers are saved to your email lists for future marketing.

Managing Subscribers

View all your collected subscribers from the email lists section in your dashboard. Each subscriber shows their email, name (if provided), the PromoLink they signed up from, and when they subscribed. Subscribers who unsubscribe are marked accordingly and won't receive future emails.

Unsubscribing

All emails sent through PromoLinks include an unsubscribe link in the footer. When a subscriber clicks it, they're taken to an unsubscribe page where they can confirm. Once unsubscribed, their status is updated and they won't receive further emails from your lists.

Payment Methods

PromoLinks uses Stripe for secure payment processing. You can pay with any major credit or debit card. Your payment information is handled entirely by Stripe and never stored on our servers.

Billing Portal

Access your full billing history, update payment methods, and download invoices from the Stripe billing portal. You can reach it from Dashboard → Billing → Manage Subscription. The portal shows all past payments, upcoming charges, and allows you to update your card.

Monthly vs Yearly Billing

All plans are available with monthly or yearly billing. Yearly billing saves you up to 20% compared to monthly. You can switch between billing intervals from the billing page — changes take effect at the next renewal.

Getting Help

If you need assistance, visit the Help Center from the footer of any page or from Dashboard → Help. The Help Center contains searchable documentation covering all features. You can also reach us via the Contact page or by emailing info@promolinks.me.

Support Tickets

Submit a support ticket from the Contact page by selecting the appropriate department (General, Billing, Account, or Bug Report). You'll receive a confirmation email with your ticket number. Our team responds within 24 hours. You can reply directly to the confirmation email to add more details to your ticket.

Reporting Bugs

Found a bug? Report it from Dashboard → Report a Bug. Describe what happened, what you expected, and include any relevant details like your browser and device. Bug reports help us improve the platform and are prioritized by our team.

System Status

Check the real-time status of all PromoLinks services at status.promolinks.me. This page shows uptime, any ongoing incidents, and scheduled maintenance. You can subscribe to status updates to get notified of any issues.

How It Works

The PromoLinks Refer & Earn program lets you earn passive income by referring new users to the platform. Share your unique referral link with other artists, labels, managers, or music professionals. When someone signs up through your link and subscribes to any paid plan (Indie, Pro, Manager, or Label), you earn a 15% recurring commission — every month, for as long as they stay subscribed. There are no caps or limits on how much you can earn.

Your Referral Link

Find your unique referral link in Dashboard → Refer & Earn. Your link is automatically generated when you join the program. Copy it and share it on social media, in emails, YouTube descriptions, blog posts, or directly with your network. Every click and signup through your link is tracked automatically. You can also use sub-parameters to track different campaigns — for example, append ?sub1=youtube to your link to see which channel drives the most signups.

Commission & Payouts

You earn a 15% recurring commission on every paid subscription referred through your link. The commission is paid monthly and continues for as long as the referred user stays subscribed. For example, if you refer someone to the Pro plan ($19/mo), you earn $2.85 every month. If you refer 10 Pro users, that's $28.50/mo in passive income. Payouts are processed automatically via your preferred payment method with no minimum threshold — your money, when you want it.

Tracking Dashboard

Your Refer & Earn page includes a real-time affiliate dashboard powered by Affonso. From here you can see your total clicks, signups, active referrals, pending commissions, and total earnings. Each referral shows its status (pending, active, or churned) and the commission earned. The dashboard updates in real time so you always know exactly where you stand.

Who Can Join

Every PromoLinks user can participate in the Refer & Earn program — no special application required. Whether you're on the Indie, Pro, Manager, or Label plan, you get access to the affiliate dashboard and your unique referral link. Artists, producers, managers, labels, music bloggers, YouTubers, and anyone in the music industry can earn by sharing PromoLinks.

Tips for Earning More

Share your referral link where musicians hang out: music production forums, Discord servers, Facebook groups, Twitter/X, Instagram stories, and YouTube video descriptions. Write a short review or tutorial showing how you use PromoLinks — authentic recommendations convert best. If you run a blog or YouTube channel about music production or marketing, mention PromoLinks in your content with your referral link. The more targeted your audience, the higher your conversion rate.

Feature Requests

Have an idea to improve PromoLinks? Visit the Feature Requests page from the footer to browse existing requests, upvote the ones you care about, and submit your own. Each request can be discussed in the comments, and our team updates the status as features move through the pipeline — from Pending to Under Review, Planned, In Progress, and Completed.

Release Notes

Stay up to date with the latest improvements and new features. Click "Release Notes" in the footer to see a changelog of recent updates. We regularly ship new features, design improvements, and bug fixes — the release notes keep you informed about what's new.

Newsletter

Subscribe to the PromoLinks newsletter from the home page to get the latest updates, tips, and feature announcements straight to your inbox. We share music promotion strategies, platform tips, and product news to help you get the most out of PromoLinks.

Blog

Visit the PromoLinks blog for in-depth articles on music promotion, release strategies, and tips for growing your audience. Our blog covers topics like smart link best practices, pre-save campaign strategies, and how to make the most of your artist page. Access it from the footer under Company → Blog.

Still need help?

Our support team is here for you. We typically respond within 24 hours.

Contact Supportinfo@promolinks.me